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OrganicPlus.com.hk collects personal information that you provide when using the OrganicPlus.com.hk web site. This information includes your first and last name, email address and a password when you create your OrganicPlus.com.hk account. You can browse this site without creating an account, but you will need to create an account when you purchase something. We may ask you to confirm your personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity.
All our products come with a 30 day money back guarantee on the purchase price (shipping excluded) on all unopened and unused products. Products returned must be received back to our location within 30 days of receiving the product(s). Orders received back to our office after 30 days are not eligible for a refund. All returns must receive prior authorization by calling the phone number listed above. A 15% restocking fee will be assessed on all items that are returned without prior authorization. Damaged or missing items must be reported within 2 business days in order to receive credit or a replacement.