Home & Office Delivery

 

Home and Office Delivery

Organic Plus provide Home & Office Delivery service, with our service, you can enjoy hassle-free shopping.
  • Delivery Services

      We provide delivery services for all orders subject to a minimum order value.
      • The minimum order value for delivery services is HK$100 or above, and a delivery fee of HK$50 will be charged.
      • Free delivery services entitle any purchase over HK$700(One parcel).
      • An additional fee of HK$25 will be charged for all Chilled and Frozen Food order independently (included purchase over HK$700 or above.).
      • * Room temperature products, Chilled products and Frozen products must be separate parcels.
    • Order and Delivery Arrangement

      • Our staff shall contact you by phone or email to confirm delivery date and time after we have received your order.
      • Our staff will inform you if the products may take longer delivery time or out of stock.
      • Our delivery time is Mon to Sun: 8:00am – 10:00pm.
      • Delivery will be suspended during bad weather conditions (e.g. black rain, typhoon no. 8 or above), our staff will re-arranged the delivery by phone or email.
    • Receiving your delivery

        We advise you to inspect your order at the time of delivery, particularly fragile items. If there are any issues please inform our staff, so we can resolve the situation quickly. Remember when you sign the delivery note you are confirming that you have checked your order and it is in perfect condition. It is therefore important to report any issues before you sign the note.
      • Delivery Areas

        • We deliver to all areas in Hong Kong, Kowloon and New Territories.
        • Service does not include areas that cannot be reached directly by our courier or buildings without a functioning lift to the 3/F or above.
      • *Pictures on the Website are for reference only. While Organic Plus tries to ensure that information such as product, price, delivery services on our Website is correct and complete; we do not promise they are accurate or up to date. Organic Plus may make changes to the Website without further notice.

        *Organic Plus reserves the right to amend the Terms and Conditions and to make final decisions in all matters of disputes.

  • 送貨需知

    • 送貨費用

      我們誠意為顧客提供送遞服務,但必須達到最低消費:
      • 最低消費為HK$100或以上,但須付基本HK$50之送遞服務費。
      • 消費滿HK$700或以上即享有免費送遞服務(一個包裹)。
      • 所有冷藏產品及急凍產品均須獨立額外加HK$25之低溫送遞服務費(包括消費滿HK$700或以上)。
      • * 常溫產品﹑冷凍產品及急凍產品均須分開包裹。
    • 確認訂單及訂單的出貨時間

      • 當我們收到訂單後將立即用電話或e-mail與您聯絡,給您確認之用。訂單被確認後,我們便會立刻為您安排送貨事宜。
      • 如果您訂購之產品因為缺貨或出貨時間較長,我們將於確認訂單時告訴您。
      • 我們的送貨時間為星期一至日:早上8時 至 晚上10時。
      • 如因八號烈風懸掛或黑色暴雨警告開始生效時,送貨服務時間將會暫停延遲。
    • 送貨及驗貨需知

      • 速遞員送貨上門時,請您務必當面對照發貨單核對商品,如果出現產品數量缺少、產品破損,請您當場辦理整單產品的退貨。一旦您確認簽字,我們將無法為您辦理退換或補發。
    • 送貨範圍

      • 送貨地區包括香港、 九龍、新界及速遞公司可到達的地方。
      • 如沒有升降機的大厦,本公司有權不與服務;或顧客請安排到地下取貨。
    • *網站上的圖片只供參考。Organic Plus會盡力確保網站上的信息如貨品、價格、送貨服務,是正確和完整的。但我們不能保證信息,是準確或最新的。Organic Plus會隨時更改資料,恕不另行通知用戶。

      *本公司(Organic Plus)保留更改或取消貨品出售的產品權利。如有任何爭議,本公司(Organic Plus)保留最終之決議權。

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