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All our products come with a 3 days money back guarantee on the purchase price (shipping excluded) on all unopened and unused products. Products returned must be received back to our location within 3 days of receiving the product(s). Orders received back to our office after 3 days are not eligible for a refund. All returns must receive prior authorization by calling the phone number listed above. A 15% restocking fee will be assessed on all items that are returned without prior authorization. Damaged or missing items must be reported within 2 business days in order to receive credit or a replacement.